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Lawn Care Maintenance Company, Pro-Mow, Inc., Enhances the Customer Experience with “Smart” Technology

For 27 years, Pro-Mow has made the customer experience priority #1

Pro-Mow, Inc. continues to build its business with the same goal they’ve had from day one; 100% customer satisfaction. With over 25 years in the industry, Pro-Mow has listened to their customers and learned how to build life-long relationships. Pro-Mow continues to invest in the most critical aspects of the customer experience. VP of Operations, Brian Gepford, says “We’ve established home-grown systems that allow for responsiveness, transparency, and simplicity, and it’s truly what separates us from other lawn maintenance companies.”

A large enhancement to their customer experience is their online portal. It allows clients to review invoices, payment history, upcoming scheduled lawn services and maintenance, and renewal documents. By incorporating smart technology, customers can request to schedule their spring services, such as mulching or fertilizer, and update their lawn maintenance schedule. “We’ve given clients the ability to manage their account from anywhere at any time.” With communication being critical to the customer experience, Pro-Mow has also enhanced the way they communicate with the customer. All lawn services are confirmed via email, allowing their team another avenue of meeting their client’s goals. In addition, the creation of their “Action Item” system ensures prompt resolutions to concerns with lawn maintenance or care and allows any staff member to assist along the way. And finally, with their property assessment tracking system, notes and recommendations for lawn care are easily accessible to customers and staff, allowing for continued enhancement to the customer experience.

To find out more about the Pro-Mow customer experience, visit their website at and see for yourself what their customers are saying!

Pro-Mow, Inc. is a professional lawn maintenance company that provides weekly mowing, fertilizer programs, mulching, pruning, yard cleanup, leaf removal and much more. Their experienced staff specializes in lawn development and maintenance for commercial and residential properties. Servicing Western Fairfax and Loudoun Counties, Pro-Mow has been providing superior customer service since 1990.

Contact Author

Pro-Mow, Inc.
+1 (703) 957-4880

Over seeding


Revitalize Your Northern Virginia Lawn with Overseeding Services

Overseeding is another term for reseeding. Northern Virginia  lawns need to be restored and choosing the right grass seed is critical. The investment in overseeding pays off by reducing the amount of fertilizer, water and pesticides required to maintain your lawn. 

Over seeding is the planting of grass seed directly into your existing lawn, without tearing up the soil. It’s an easy way to fill in bare spots, improve the thickness of your lawn, establish improved grass varieties and enhance your lawn’s color. Over seeding is an effective way to give your lawn a boost and help it look great for years to come.

During the aeration process, we will over seed your entire lawn with the highest quality certified seed.  Fall seeding provides you with a thicker, greener grass, that retains moisture when needed, in addition to preventing disease and damage that comes during the harsher weather months.

Pro Mow’s Overseeding Service is designed to transform your lawn into a lush, green paradise.

Why Overseeding?

1. Luxurious Grass: Overseeding fills in bare spots and thin areas, promoting new grass growth for a thick and healthy lawn. 

2. Resilience: A thick lawn is more resistant to weeds, pests, diseases, drought & shady conditions. 

3. Improved Color: Our premium seed blends are carefully selected to provide your lawn with a gorgeous, rich color and soft texture. 

4. Seasonal Adaptation: We choose seed varieties that are well-suited for the Northern Virginia climate and soil conditions, ensuring your lawn flourishes throughout the changing seasons.

5. Expert Care: Our Northern Virginia lawn care professionals know exactly how to overseed effectively for optimal results. 

Schedule an Overseeding Appointment

Lawn Renovation


Lawn renovations are recommended when the existing turf grass has declined to a point that is not worth saving.  Pro-Mow will develop a program that will allow you to start over so you can begin establishing your lawn the right way.

Top Dressing Lawn

Top Dressing Lawn

Is your lawn looking dreary, with bare patches throughout? Transform your lawn into a lush, green paradise with our top dressing lawn service. ProMow uses the top dressing application to improve the health of your Northern Virginia lawn.

What Is Top Dressing A Lawn?

Top dressing a lawn is a landscaping practice that spreads a thin layer of compost evenly over the existing grass to promote optimal growth. The purpose of top dressing is to address the various issues of your lawn and promoting optimal grass growth. Regular aerating and top dressing can keep your lawn healthy and thriving throughout the seasons. ProMow use high-quality compost and soil blends to ensure your lawn receives the best treatment possible.

Benefits Of Top Dressing Your Lawn:

Soil Enrichment: Top dressing adds essential nutrients to the soil, enriching it and providing a favorable environment for healthy grass growth

Soil Structure: The addition of organic matter helps improve soil structure, enhancing its ability to retain water, promote drainage, and reduce soil compaction.

Lawn Leveling: Uneven lawns can be leveled out with top dressing. Our top dressing service evens out your lawn’s surface, creating a smooth and visually appealing landscape.

Thatch Management: Excessive thatch can suffocate your grass and hinder growth. Top dressing can help break down and decompose excessive that hinders water and nutrient absorption.

Enhanced Root Development: Grass roots are encouraged to grow deeper and stronger, increasing the lawn’s drought resistance and overall resilience. Top dressing increases your lawn’s resilience and conserves water.

Repairing Bare Patches: Top dressing is an great way to fill in bare spots, thin areas, or areas damaged by pets, foot traffic, or disease.

ProMow’s experienced lawn care specialists know exactly what your lawn needs. We’ll assess your lawn’s condition and tailor our top dressing approach to deliver exceptional results. Contact us today to schedule your top dressing service. Let us nurture your lawn back to life.

Fertilization Program

firtilizer-hoverEssential to the health and beauty of your lawn, fertilizer provides a turf environment resistant to insects, weeds, and disease.  The proper balance and slow-release of nutrients to your lawn, as well as seasonal maintenance, will promote a healthier root system and generate lush growth.  Ask about Pro-Mow’s Basic Care, Basic Care Plus, and Premium Care programs.

Early Spring Fertilization (Late February-mid April)

Lawn feeding with a special blended fertilizers to enhance spring green up and root development for increased turf density, pre-emergent barrier for the control of crabgrass and grassy weeds.

Grub Preventative (April-early June)

Treatment is applied to control all Grub and beetle species and their larvae. This treatment is guaranteed for one year.

Late Spring Fertilization (April-June)

Slow-release fertilizers applied for controlled color, growth and second application of pre-emergent crabgrass barrier for prolonged control.

Summer Fertilization (July-August)

Inspection and treatment; Balanced fertilizer to meet the specific needs of your lawn. Evaluation for fall aeration and over-seeding.

Early Fall Fertilization (September-October)

Slow and fast release fertilizers are applied to aid in summer stress recovery and enhance fall color.

Late Fall Fertilization (November-December)

Specially blended fertilizers are applied to enhance root development and early spring green up.

Lime Application

Primarily a soil conditioner, not a fertilizer. Lime functions to temporarily reduce soil acidity, provide plant nutrients, aid in fertilizer solubility, and reduce the toxicity of certain damaging elements.

Hedge and Bush Trimming

Newly painted exterior of a North American home during summertime with green grass and flower beds

Shape Up Your Home’s Landscape with Hedge and Bush Trimming

Is your yard feeling a bit unruly? Our expert team specializes in hedge and bush trimming, transforming overgrown bushes into works of art.

Regular trimming promotes healthy, robust plants that thrive year after year. Removing dead or diseased branches encourages new growth which can lead to denser, more vibrant hedges.

Our hedge and bush trimming service will enhance your curb appeal. A well-maintained landscape not only looks great but also adds value to your property. Regular trimming is typically less labor-intensive than allowing hedges to become overgrown and then trying to restore their shape.

Overall, hedge trimming is a vital part of landscape maintenance that not only keeps your hedges looking beautiful but also contributes to the health and functionality of your outdoor space

Don’t let your garden go wild! Give your home and lawn a polished, manicured look with our hedge and bush trimming service. Both trimming and shaping available. Contact us today for impeccable hedge and bush trimming.

Complete Leaf Removal

Leaf Removal

Tired of spending your weekends battling a sea of leaves? Let Pro-Mow Lawns handle the cleanup for you.

When the leaves are finished falling, we will cleanup your yard by completely removing all leaves and debris from your entire property. This includes but is not limited to – your lawn, stairwells, deck, patio, fence lines, AC unit and any other area unique to your property.

Declutter your yard by removing dried up leaves that smother your grass and ruin curb appeal. We’ll remove leaves from your lawn to keep your property looking its best. Schedule leaf removal service to ensure your lawn stays leaf-free.

Benefits Of Removing Fallen Leaves From Your Lawn:

Healthy Lawn

A layer of thick leaves over your lawn can block sunlight and air circulation, which is detrimental to the growth of your lawn.

Preventing Mold

Collected leaves create a moist environment that promotes the growth of mold. This can lead to a variety of lawn diseases, which can damage to your grass.

Soil Strength

Leaves can create a barrier that prevents moisture from reaching the soil. This can lead to dry and compressed soil, impeding the growth of grass.

Spring Growth 

Removing leaves in the fall allows sunlight, air and nutrients to reach the grass and soil. This sets the stage for healthy spring, ensuring your lawn comes back lush and vibrant.

Our professional leaf removal service ensures a pristine lawn without the hassle. Contact Us Now

Weekly Leaf Removal

Offered exclusively in conjunction with our weekly mowing service, we remove leaves from all your grassy areas.  This maintenance service is a great way to stay on top of the constantly falling leaves.

Lawn Aeration

grass and soil isolated

Our Core Lawn Aeration Service is a process in which we mechanically remove plugs of soil and thatch from your lawn to allow your lawn to breathe and improve its health and resiliency.

Do you want a greener thicker lawn?

Pro-Mow will prepare your lawn to ensure seed-to-soil contact and maximize germination rates using specific equipment and seed type for your lawn’s needs and conditions. We use only the best quality seed that adheres to the highest National Seed Association standards.

Fall is the best time to Core Aerate & Seed your lawn.

Lawn core aeration is a simple process of removing small cores of soil and grass to allow air, water, and nutrients into the root zone. The biggest benefit to aerating your lawn is to allow sufficient oxygen to reach the grass roots. Heavy soil compaction severely reduces the pore space around grass roots which limits the amount of oxygen in that region. Roots require oxygen to grow and absorb water and nutrients.

Core aeration benefits lawns by:

  • Increasing the activity of soil microorganisms that decompose thatch
  • Enhancing water infiltration from rainfall and irrigation
  • Improving root growth
  • Increasing water, oxygen, and nutrient movement in the root zone
  • Helping to prevent run off fertilizer and pesticides

Why is Core aeration necessary?

Northern Virginia soil has a very high clay content and tends to compact very easily. Core aeration is needed to improve the depth and extent of turf grass rooting. It also reduces thatch accumulation and minimizes its buildup. When thatch breaks down it adds needed organic material to the soil. Within two weeks the plugs pulled from your lawn will break down and return to the root zone as a nutrient. That, along with a seed starter application (which is included with this service) will give the young seedlings the best chance of germinating and surviving to maturity. The results of a successful aeration and overseeding will be a thicker, healthier more weed free lawn.

Core Aeration Bottom Line

The most effective aerations are done along with other needed lawn services such as proper feeding, lime and weed control. Our Premium Lawn Program provides timely applications done by licensed professional technicians all with the Pro-Mow guarantee!

Lime Application


Lime is a type of soil amendment used to improve the health of your lawn by adding calcium to the soil to combat acidity.

Lawns need lime when low soil pH starts inhibiting the availability of nutrients. Primarily a soil conditioner, not a fertilizer, lime performs various functions. Temporarily reducing soil acidity, lime also provides nutrients to your plants and aids in fertilizer solubility as well.

Fall and spring are generally the best seasons to apply lime to your lawn. Fall has an added advantage, as rain, snow and cycles of freezing and thawing help lime break down and begin to work.

The Signs You Need to Apply Lime

  • You have sandy or clay soil.
  • Your lawn’s pH level is lower than 6.2.
  • Wilting grass blades.
  • Your lawn has weeds or moss.
  • Vulnerability to pests.
  • The fertilizer you’re using doesn’t appear to be working.
  • Your lawn experiences a lot of rainfall.
  • Your grass has yellow spots.
  • Your grass recently experienced a drought.

The Benefits of Adding Lime to Your Lawn and When to Apply It

When lawns are weedy, patchy in spots or turn yellow, it may be a sign that the pH balance of your yard is out of whack. One of the primary methods of correcting the problem is to add lime to your lawn to restore depleted nutrients and repair the damage. Liming a neglected lawn can eventually return your grass to a lush green oasis, although the positive effects may not happen overnight.

Raising the pH level

If your soil is below the ideal PH zone and has turned sour, the calcium carbonate in lime can help neutralize your soil’s acidity. Lime is commonly sold as ground agricultural limestone. It is considered a natural soil amendment rather than a fertilizer and furnishes important plant nutrients such as calcium and magnesium. Lime also reduces soil toxicity while promoting the regulation of nutrients such as zinc, copper, and especially phosphorous. Attaining a soil PH reading of 7.0 (neutral) is ideal. A well-kept, green lawn is a source of pride for many homeowners, and it can also be a source of stress when your lawn starts to get patchy. One popular secret to lush, green, healthy grass is lime!

Lime Adds Necessary Nutrients

Lime can also cleanse the soil, removing toxicities and infusing the ground with essential nutrients. This often clears up common grass and turf issues, leading to a healthier and better-looking yard. Made of limestone or chalk, lime’s main component is calcium carbonate. It adds calcium and magnesium to the soil. The nutrients are important to preserve a lawn’s color and lushness, and they mitigate damage caused by drought, heat, or high traffic.

Lime Nourishes Essential Bacteria

Lime also can nourish beneficial bacteria in soil, especially when the lime is used in combination with compost. Lime can be applied throughout the year but tends to be most effective in the winter since rain, snow and cold temperatures help work lime into the soil.

Gutter Cleaning

Is your home ready for Fall? Protecting Your Home Inside and Out

Your Northern VA home deserves the best care, including your gutters. Our team specializes in thorough gutter cleaning services, ensuring your home stays in great shape year-round. Our gutter cleaning service will remove any and all debris from your gutters and will flush them with water (if water is accessible).

Our Northern VA Gutter Cleaning Service Ensures:

Clear Flow: We clear out debris and leaves to guarantee free-flowing gutters, preventing water damage. Say goodbye to clogs and blockages.

Prevent Damage: Keep water away from your home’s foundation. By keeping your gutters clean, we safeguard your home’s foundation from water infiltration.

Pest Control: Deter pests from making your gutters home. Clogged gutters attract unwanted pests. We eliminate this risk, keeping your home pest-free.

Don’t wait for the next storm to reveal the problem. Schedule your Northern VA gutter cleaning service today and protect your home.

Perimeter Pest Control


A special application is applied to the perimeter of your home to keep ants, crickets, spiders and many other insects from invading your home.  Our perimeter pest control is a minimum 3-application process – once in the Spring, once in the Summer and again in the Fall.